Tuesday, December 17, 2019

Fostering Emotional and Social Intelligence in Organizations

Fostering Emotional and Social Intelligence in Organizations The concept Emotional and Social intelligence or ESI is no new term; it is the outcome of a research almost 35 years old. Being the product of a multidisciplinary research approach, it is considered a significant tool to examine behavioural competencies and their impact on performance. Social, Personal and Practical Intelligence Philosophers and social scientists have observed 3 types of intelligence: * abstract intelligence, * mechanical intelligence and * social intelligence Abstract intelligence is the level of IQ a person is born with or develops as he grows while mechanical intelligence is the motor capabilities that a person gathers due to acquiring†¦show more content†¦The data includes notable organizations such as * U.S. Air Force * L’Oreal * American Express * Met Life * Egon Zehnder International * Tandem Computers Methodology Developed for ESI Intentional change theory is the modern equivalent of Self-Directed Learning. The change refers to the person’s behaviour and intentions. The change is sustainable as it lasts for a relatively longer time. This sustainable change is desirable as it included the desire to maintain a current desirable state, relationship, or habit. Therefore, the underlying purpose of the ICT process is to help individuals increase awareness, and thereby decrease the discontinuous nature of change. As seen above, the ICT is a complex system; therefore, the process of change is non-linear and discontinuous, experienced as a set of discoveries or epiphanies. The discontinuities act as an iterative cycle in producing the sustainable change at the individual level. The various stages involved are : (1) Ideal Self-Who do i want to be? (2) Real Self-Who am I? (3) Learning Agenda-How do I get there? 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